Terms of Use

Agreement to Terms

Welcome to Fresh Mentoring. By accessing or using our website and services, you agree to be bound by these Terms of Use and our Privacy Policy. If you disagree with any part of these terms, please do not use our website or services.

We reserve the right to modify these terms at any time. Changes become effective when posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the revised terms.

Use of Our Website

You may use our website for lawful purposes only. When using our website, you agree not to:

Violate any applicable laws or regulations
Infringe upon intellectual property rights
Transmit harmful code such as viruses or malware
Attempt unauthorized access to our systems or networks
Interfere with other users' ability to access or use the website
Collect information about other users without permission
Impersonate any person or entity
Use automated systems to access the website without our consent

We reserve the right to terminate or restrict access for anyone who violates these terms.

Nature of Our Services

Fresh Mentoring provides financial mentoring and education services. Our guidance aims to help you develop money management skills and make informed financial decisions.

Not Financial Advice

Our services constitute mentoring and education, not regulated financial advice. We do not recommend specific financial products, investments, or transactions. We help you understand financial concepts and develop strategies based on your individual circumstances.

Your Responsibility

Ultimate responsibility for financial decisions rests with you. While we provide guidance and information, you should consider your full circumstances and consult appropriate professionals when making significant financial commitments.

No Guarantees

We cannot guarantee specific financial outcomes. Results depend on numerous factors including your situation, actions taken, market conditions, and circumstances beyond our control. Past results achieved by other clients do not predict future outcomes.

Service Terms and Booking

Engagement

When you book a service, you enter into an agreement for that specific session or package. We will provide the services described at the price agreed upon at the time of booking.

Payment

Payment is required at the time of booking or before the scheduled session unless alternative arrangements are made in writing. Prices are in British pounds and include any applicable VAT.

Cancellation and Rescheduling

You may cancel or reschedule appointments without charge by giving at least 48 hours notice. Cancellations with less notice may result in forfeiture of payment or a cancellation fee equal to the full session cost.

We reserve the right to cancel or reschedule sessions due to unforeseen circumstances. In such cases, we will offer an alternative time or provide a full refund.

Session Conduct

Sessions require mutual respect and professional conduct. We reserve the right to terminate sessions or refuse future service if behavior becomes abusive, threatening, or otherwise inappropriate.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is owned by Fresh Mentoring or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

You may view, download, and print content from our website for personal, non-commercial use only. You may not modify, reproduce, distribute, or create derivative works without our written permission.

Trademarks

Fresh Mentoring and our logo are trademarks. You may not use these marks without our prior written consent.

Materials Provided During Services

Worksheets, templates, and other materials provided during mentoring sessions are for your personal use. You may not distribute, sell, or commercially exploit these materials.

Confidentiality

We maintain strict confidentiality regarding information you share during mentoring sessions. Details about your financial situation will not be disclosed to third parties except as required by law or with your explicit consent.

You acknowledge that case examples or testimonials may be used for marketing purposes, but these will be anonymized to protect your identity unless you specifically agree otherwise.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Fresh Mentoring. We are not responsible for the content, privacy policies, or practices of any third-party sites.

We provide these links for convenience but do not endorse or assume responsibility for any third-party offerings. You access external sites at your own risk and should review their terms and policies.

Limitation of Liability

To the fullest extent permitted by law, Fresh Mentoring shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services.

This includes but is not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from our services shall not exceed the amount you paid for those services.

Some jurisdictions do not allow limitation of liability for certain types of damages, so these limitations may not fully apply to you.

Indemnification

You agree to indemnify and hold harmless Fresh Mentoring, its directors, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our website or services, your violation of these terms, or your infringement of any rights of another party.

Disclaimers

Website Availability

We strive to maintain website availability but do not guarantee uninterrupted access. The website may be unavailable due to maintenance, technical issues, or circumstances beyond our control.

Accuracy of Information

While we make reasonable efforts to ensure information on our website is accurate and current, we do not warrant completeness or accuracy. Financial information and regulations change frequently; you should verify current details before making decisions.

No Warranty

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.

Governing Law and Dispute Resolution

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before pursuing formal legal action, we encourage you to contact us to resolve disputes informally. Many concerns can be addressed through direct communication.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms continue in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Fresh Mentoring regarding use of our website and services.

These terms supersede any prior agreements or understandings, whether written or oral.

Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Fresh Mentoring.

Assignment

You may not assign or transfer these terms or any rights granted hereunder without our prior written consent. We may assign these terms without restriction.

Contact Information

If you have questions about these Terms of Use, please contact us:

Fresh Mentoring
42 Wellington Street
Leeds
LS1 4HZ
United Kingdom
Email: [email protected]

Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.